JNMarks
asked on
can ping and but cannot browse web
I have a XP home machine, i can obtain an IP address and ping yahoo.com, however i cannot browse the web, i get a page cannot be displayed error
try repairing IE
Repair IE :
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Start > Run rundll32 setupwbv.dll,IE6Maintenanc e "C:\Program Files\Internet Explorer\Setup\SETUP.EXE" /g
or
Start > Run rundll32.exe setupapi,InstallHinfSectio n DefaultInstall 132 C:\windows\inf\ie.inf
Reinstall IE:
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Description of the Internet Explorer Repair Tool
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q194/1/77.asp&NoWebContent
=1
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/?kbid=318378
Repair Internet Explorer 6
http://www.theeldergeek.com/repair_ie6.htm
http://support.microsoft.com/?kbid=293907
Unable to Open Link
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679&sd=tech
Sunray
Repair IE :
-----------
Start > Run rundll32 setupwbv.dll,IE6Maintenanc
or
Start > Run rundll32.exe setupapi,InstallHinfSectio
Reinstall IE:
-------------
Description of the Internet Explorer Repair Tool
http://support.microsoft.com/default.aspx?scid=http://support.microsoft.com:80/support/kb/articles/Q194/1/77.asp&NoWebContent
=1
How to Reinstall or Repair Internet Explorer and Outlook Express in Windows XP
http://support.microsoft.com/?kbid=318378
Repair Internet Explorer 6
http://www.theeldergeek.com/repair_ie6.htm
http://support.microsoft.com/?kbid=293907
Unable to Open Link
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679&sd=tech
Sunray
Greetings, JNMarks!
You may need to register some IE dll files
Unable to Open Link
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679&sd=tech
If no joy, 1. There may be programs running in the background interfering with the operation of Internet Explorer. If you have Norton programs running in the background, temporarily turn them off, including anti-virus, win doctor, recycle bin protect, and clean sweep. Does this fix the problem?
Turn off any firewall or ad-blocker.
2. Perform a repair of Internet Explorer.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378
OR
http://www.theeldergeek.com/repair_ie6.htm
Best wishes, war1
You may need to register some IE dll files
Unable to Open Link
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q281679&sd=tech
If no joy, 1. There may be programs running in the background interfering with the operation of Internet Explorer. If you have Norton programs running in the background, temporarily turn them off, including anti-virus, win doctor, recycle bin protect, and clean sweep. Does this fix the problem?
Turn off any firewall or ad-blocker.
2. Perform a repair of Internet Explorer.
http://support.microsoft.com/default.aspx?scid=kb;EN-US;318378
OR
http://www.theeldergeek.com/repair_ie6.htm
Best wishes, war1
Page Cannot be Displayed" or "Timeout" Error Messages When Browsing the Internet
http://support.microsoft.com/?kbid=262264
Frequently Asked Questions About Page Cannot Be Displayed Errors in Internet Explorer
http://support.microsoft.com/default.aspx?scid=/support/IE/ie5/topics/PCBD.asp
Sunray
http://support.microsoft.com/?kbid=262264
Frequently Asked Questions About Page Cannot Be Displayed Errors in Internet Explorer
http://support.microsoft.com/default.aspx?scid=/support/IE/ie5/topics/PCBD.asp
Sunray
Try disabling firewall and pop-up blocker if you are running them
Sunray
Sunray
try removing the network connections and create new one
Try uninstalling Internet connections (tcp/ip) and reinstall them
Sunray
Try uninstalling Internet connections (tcp/ip) and reinstall them
Sunray
Have u got a firewall or a router with acls?
For a DOS prompt try telnet www.yahoo.com 80, if it just say trying... it means you are being blocked, by a firewall / router ACL
For a DOS prompt try telnet www.yahoo.com 80, if it just say trying... it means you are being blocked, by a firewall / router ACL
ASKER CERTIFIED SOLUTION
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If you have a broadband connection, call your provider. I had this exact thing happen a few weeks ago and it turned out that my cable modem had become unregistered...
Check to ensure that under Tools-Internet Options-Connections-LAN Settings you dont have a proxy setup incorrectly. This has happened to me. If you have it trying to go through a proxy that doesnt exist/is being overly restrictive you will get the symptoms you explained.
JNMarks,
The problem can be many different things, the most common one is that your ip isnt properly registered with the ISP go to, Start->run->cmd->ipconfig
then ipconfig/release
then ipconfig/renew
then finally ipconfig to check if your ip number changed, so continue surfing!
The problem can be many different things, the most common one is that your ip isnt properly registered with the ISP go to, Start->run->cmd->ipconfig
then ipconfig/release
then ipconfig/renew
then finally ipconfig to check if your ip number changed, so continue surfing!
ASKER
CrazyOne..... you were correct
Running the winsockXPfix tool did the trick... seems spyware or something else did the damage, when i ran spybot the program said it was applying the fix the network adapter but still didn't work until i ran the winsock tool thanks!
Thanks everyone for your fast response, points go to CrazyOne
Running the winsockXPfix tool did the trick... seems spyware or something else did the damage, when i ran spybot the program said it was applying the fix the network adapter but still didn't work until i ran the winsock tool thanks!
Thanks everyone for your fast response, points go to CrazyOne
:)
Not sure what it could be ..But trying to check these things
Check for spywares ... and virus
Spyware/Adware removal tools:
--------------------------
What is spyware : http://www.spychecker.com/spyware.html
SpyBot-S&D : http://www.webattack.com/download/dlspybot.shtml
Ad-aware : http://www.webattack.com/download/dladaware.shtml
Trojan Remover :http://www.simplysup.com/
HijackThis : http://www.webattack.com/download/dlhijackthis.shtml
KL-Detector :http://www.webattack.com/download/dlkldetector.shtml
X-Cleaner Free :http://www.webattack.com/download/dlxcleaner.shtml
SpywareBlaster :http://www.webattack.com/download/dlspywareblaster.shtml
SpywareGuard :http://www.webattack.com/download/dlspywareguard.shtml
SpySites :http://www.webattack.com/download/dlspysites.shtml
Keylogger Hunter :http://www.webattack.com/download/dlklhunter.shtml
Spycop: http://www.spycop.com/
Goodbye Spy http://www.topshareware.com/GoodBye-Spy-download-2012.htm
Other spyware removal instructions: http://www.pchell.com/support/click2findnow.shtml
online virus scanner:
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http://housecall.trendmicro.com/
http://security.symantec.com/
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
http://www.pcpitstop.com/antivirus/default.asp
Thanks,
Sunray